“The mint chocolate popcorn is lovely. I also had some white chocolate and caramel which was absokutely delicious! Still have two bags to try and looking forward to it”
Hi Ben,
Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you!
J&S 🍿🎩
“The minty chocolate popcorn taste like toothpaste and I cannot taste the chocolate it's not bad but with some modifications to the grediens good taste fantastic with thank you for sending and anyone else who is Reading no this was not free”
Hi Jamiel,
We’re really sorry that our Mint Chocolate Popcorn was not to your liking! It is definitely one of our more unusual flavours. Did you know that we have over 90 different popcorn flavours? We’re confident that we can help you find a flavour you will love! Please get in touch with our customer care team who can help with this: support@joeandsephspopcorn.freshdesk.com.
J&S 🍿🎩
“Bad service. Poor Customer service as they received & acknowledged my request to despatch my popcorn later as I was away. Despite this instruction, he popcorn arrived anyway when I was away so was soaked in the rain. No longer edible.”
Hi Ching,
We’re so sorry that our popcorn didn’t arrive in perfect condition. Even though we took these precautionary steps, our products can still be affected, which is unfortunately outside of our control. Please get in touch with our customer care team for more help on this matter: support@joeandsephspopcorn.freshdesk.com.
J&S 🍿🎩
Hi Wayne,
Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you!
J&S 🍿🎩
Hi Ailsa,
Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you!
J&S 🍿🎩
Hi Sue,
We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you.
J&S 🍿🎩