Cardo Freecom 4X Intercom Reviews

3.9 Rating 21 Reviews

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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0800 130 3377

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“I bought these about a year and a half ago, and one unit has already failed due to the battery dying. It won't charge anymore, so I had to send it back to Cardo. They said the battery is dead and are sending a new unit. Believing that they're a reputable brand, I would have thought that these units would last many years. However, Cardo have informed me that they do not offer a battery replacment program, so once my warranty is out I'm screwed. What an awful situation, if you use them regularly then they are pretty much guaranteed to fail.”

3 Helpful Report

Posted 9 months ago

Mike Hassell

Verified Reviewer

“Very impressed with the unit itself easy to use brilliant speakers and fits onto the helmet easily enough. The problem is with the wiring as mentioned in another review quite bulky and you have to force it down the side of the helmet to hide it away and it can come loose on occasion. Overall I would recommend it as a unit though and as ever recommend purchasing from Infinity excellent service and quick delivery.”

Helpful Report

Posted 1 year ago

Philip Braid

Verified Reviewer

“Just received my Cardo 4x from infinity really pleased it works well and easy to fit and set up !! Also staff at infinity are the best really helpful and nothing too much trouble! 10/10 Absolutely brilliant!”

Helpful Report

Posted 1 year ago

“Just bought a couple of these and fitted them. The fit is ok but the wires and connectors are surprisingly bulky. Don't manufacturers think of this when designing these intercoms? I had to tuck the wires inside the lining it looks good when fitted. The sound quality is way better than my old headset music works well but doesn't sound great. It goes loud but there isn't much bass. Not that I'd be listening while on the road though I prefer to pay attention to traffic. The disappointment however is in the range. Me and a friend put our helmets on and walked around the street. I'd just got to a distance of approximately 60-70m and they cut out completely. I'd gone around the corner and there was a house in between us but it just shows that the claimed range of 0.75 miles is nonsense. I've yet to properly test them riding due to the weather but am not holding my breath.”

1 Helpful Report

Posted 2 years ago

“Bought to use as an intercom when riding with friends and a bit of music on the commute. For intercom use once set up its is brilliant. Very clear audio and reconnects almost effortlessly when back in range. However set up is overly complex and we still had to use a Youtube video to make it work especially with more riders. The biggest problem is the positioning of the wheel button. We spent weeks talking to Cardo and going into store thinking the product was broken or software badly written as the intercom would cut out constantly or ring friends by mistake. Turned out when clipped to the bottom of the helmet like recommended the button would press your collar when doing life savers and stop the intercom. Now with the unit stuck higher on the helmet we don't get any issues.”

1 Helpful Report

Posted 2 years ago