“PERFECT! These are my second pair of Hylo's and, as with my first pair, I took them out of the box, put them on, took off for a long trip with lots of walking and experienced perfect comfort. Just the best "sneakers" ever.”
“I have returned both sizes that I tried as unfortunately, these don't fit my foot shape well at all. I think I have a pretty normal foot, saying that! I normally wear sketchers and they fit perfectly. I wanted to try these as they were FB advertised to me constantly for weeks and I wanted a more sustainable trainer. But these won't replace something like a sketcher, as they aren't even 1/2 as comfortable. They also didn't fit my foot properly at the heel. I was so excited for these trainers but they just didn't love up the hype for me unfortunately.”
Hi Lara,
Thank you very much for your feedback. It helps us learn from customers' experiences so that we can improve going forward!
We've sent you an email to get a greater level of feedback about the fit at the heel, as we are looking at heel counter substitutes, and we'd love to hear your input!
All the best,
The Hylo team ⚡️
“My first pair of runners had a defect and broke within the first couple of months. When I contacted Hylo to request a replacement they were super responsive and accommodating. I had to wait a couple of months for my colour to be restocked and I thought I might need to follow up, but they got straight back in contact as soon as it was back in stock, and made sure I had the pair I wanted. The new pair is sturdy but light and comfortable - and they look gooooood! 5 star customer service, 5 star product - very happy customer :)”
