“Great looking trainer. Unfortunately, they were not solid/padded enough around the heel/ankle and I couldnt wear them for long at all without very quickly getting rubbage and blisters.”
Hi Philip,
Thank you for taking the time to leave a review and for your feedback.
We're sorry you experienced this with our shoes. We are looking into padding improvements for the Run 2s with substitutes for foam with a lower environemental impact. Your feedback is very important to us as we grow on the startup journey.
All the best,
The hylo team ⚡️
Hi Zalika,
Thank you so much for this glowing review!
Comfort, style and breathability are 3 aspects that we aimed for when designing the shoe so it's brilliant that you have had this experience!
All the best,
The hylo team ⚡️
“The structural support on the sides of the shoe is on the inside of the shoe carcass and I found that these rubbed unless I laced the shoes up tight. The heel support is minimal, not sure if this is deliberate but coming from Asics this was a bit disconcerting at first, and looks a bit basic/cheap. The insole can feel a bit slippery, even without a sweaty sock.
Very comfortable to walk in once optimised with a) a good running sock, b) laced up correctly. I wouldn't buy these again as a casual trainer as wearing them loose doesn't suit my feet.
According to my teenage daughters they look swag.”
Hi Alex,
Thank you for leaving a review.
We're extremely grateful for feedback like this. We are looking into improving the heel support on the shoes with foam substitutes that are eco-friendly and have less of an impact.
Thank you also for your daughters' style recommendations!
All the best,
The hylo team ⚡️
“Well, I thought I got the Men’s size until seeing this review prompt, but if they were Women’s, then I’d recommend them as well. Regardless, I took a huge risk and brought them with me as my only pair of shoes for a weekend trip involving a lot of walking, and miraculously found them to be perfect. No blisters, no discomfort, they fit perfectly from the beginning and continue to be great. I easily have over 30 pairs of shoes and have only been wearing these every day since the day they came in the mail.”
“What's foremost in my mind is the recycling program Hylo has, so that the sneakers don't finish their lives in any landfill. They are not as cushiony (especially on top of foot) as other run-of-the-mill brands but that's because the latter use all sorts of non-recyclable and non-renewable materials and, anyway, after a while the shoes softened so it's not a big deal. They look very nice, give good support and are comfortable. Will eventually buy other colors”
Hey Ada,
Thank you very much for leaving a review.
It really means the world to us and thank you for being part of our journey!
Have a great weekend!
All the best,
The Hylo team ⚡️
“Sadly I had to return these, for two reason. One they were too long (even though I used the trainer size match to my ASICS) so I’d say if you’re 6 normally but a 7 in ASICS then for go for a 6.
But the main reason I didn’t just go for a smaller size was the total lack of ankle support. I think they’d be fine for walking but couldn’t imagine rubbing or doing gym classes in them without potentially hurting myself.”
Hi Abi,
Thank you very much for your feedback. It really helps us to learn from our customers' experiences so that we can improve going forward!
We've sent you an email to get a greater level of feedback in relation to the lack of ankle support, as we are looking at ankle and heel counter substitutes, and your input would be greatly appreciated!
All the best,
The Hylo team ⚡️
