Hi Rebecca,
Thank you so much for leaving a review!
It's really great to hear that you are enjoying your Run 2s!
Have a lovely weekend.
All the best,
The hylo team ⚡️
Hi Jemma,
Thank you for your review.
I'm sorry you've found this with our shoes - we have emailed you to ask for a bit more feedback so that we can understand and learn from your experience.
All the best,
The hylo team ⚡️
“I really wanted to love these as I wanted to be more eco and to support the brand. They looked perfect but the big let down is the heel. No grip and no padding so foot just slipping up and down whilst walking. I will keep an eye on this brand and if they can improve this design feature I’ll be back.”
Hi Jane,
Thank you for taking the time to leave a review.
This is very helpful for us and our product team. With regards to padding, we are looking into environmentally-friendly substitutes for foam with less of an impact.
All the best,
The hylo team ⚡️
“These shoes are excellent! They’re very comfy to run in and needed no breaking in. The soles have the right amount of cushioning and bounce was for running and they look very sleek. I love the fact they’re made from natural ingredients like algae and corn. I would definitely recommend buying a pair of these!”
Hi May,
Thank you for taking the time to leave a review!
This is excellent to hear! We're so happy that you are enjoying the cushioning and bounce of the shoes.
Run Like The World Depends On It!
All the best,
The hylo team ⚡️
Hi Lucy,
Thank you for leaving such a brilliant review!
We're so happy that you like your BlackSand Run 2s! It means the world to us.
All the best,
The hylo team ⚡️
“I have sent you an email about 10 days ago, but had no response!!! The shoes are too small. I am a women’s EU size 41-42. For the first time in my life I need a size 43 - your sizing is too small. I am not happy about having to pay postage to the UK etc. I love your style & the fit otherwise & will get more colours in future. Please read my previous email & respond ASAP. Thanks Antje”
Hi Antje,
Thank you for leaving a review.
We had replied to you on 11th April and then again on 19th April - would you be able to check if this went into your spam folder?
Thank you also for your feedback and kind words about our shoes!
All the best,
The hylo team ⚡️