“Usually good units but having problems with my recent purchase. Picture occasionally cuts out for a couple of seconds and recently HD feed keeps freezing and jumps. If it does not improve will ask for a refund. Have tried retuning as suggested but has not helped.”
“Disappointed in picture. Dull lacking contrast , brilliance and vibrancy!
Customer service NIL!!!I have sent at least 3 emails to customer services and sales with no response.
I have a couple of problems I cannot resolve. I get no response from emails, so what do I do return it for a refund
01525 220807, ring me! I would love to talk to someone!!
Come on ! show me some customer service which up to now is non existent, you do not know the meaning of the term!!!”
“Unfortunately the record arrived faulty and had to be returned for a refund however,
i have to congratulate Humax on the speedy and efficient way in which they collected the unit and processed the refund, shame that the unit was faulty.”
“As it was not delivered as promised I cannot write a review of the recorder. Despite several attempts to arrange a refund I am still without recorder or my money. A shockingly poor example of customer relations.”
“Works better than my other new bought PVR. Very noisy unit, but quieter when front is higher than rear. Customer service has not answered a few queries for over a month!”
“Very happy with the Freeview play recorder. It was sold as refurbished but you would never know. It was easy to set up and straight forward to use. I would definitely recommend this unit.”
