“Quite disappointed. Struggles with a number of channels saying the signal isn't strong enough, when my previous BT free view box was fine. HD channels are a struggle but even some SD channels are patchy. My BT box had no issues so presume the tuner isn't as good.”
“Acceptable at the price but could benefit from a 'weekday' option in the recording schedule as well as 'Daily' also the unit has frozen twice so far in a few weeks requiring unplugging.”
“This machine has exceeded my expectations.It performs brilliantly is easy to use and I have to say the delivery time was the day After order as promised and considering the saving I am making by not having a subscription channel the machine will pay for itself in no time.”
“The first box would not connect to Netflix. Support team asked me to do various checks including download of update software - none of which worked. Eventually they swapped box and this one connected to Netflix ONCE! Then loads more email instructions including - Take a film of pressing buttons to show malfunction, and take to another address to try a different internet! Then I discovered the 'recorder' would not play back (stating the format was not recognised). Finally, after many emails from support Humax which did not remedy problem, I demanded refund.and only after mentioning Consumer Act and contacting my Credit Card co. did Humax agree to a full refund. A very disappointing product, and the Support Service is the worst experience of customer service I have ever experienced.”
“I rated this as very poor because it did not work properly.
All I could do with it was watch tv, any function related to the hard drive would not work.
I returned the product for a full refund.”
