“Very pleased with my purchase. Order #1460545548
The only complaint I am very annoyed with is: When I purchased 24 March 2019, I used code FREESAT 10, this should have allowed me 10% OFF? This did not happen as I had to pay the full £199!
I also emailed you asking why did this not happen? I have never received the reason why this did not take place?”
“Still problems connecting TV and box via HDMI. This has been ongoing since December 2015. When will this be resolved?.
Apart from this, an excellent product”
“Bought as an upgrade for an earlier model. Excellent box except for a couple of niggles.
I have a 2 year old Samsung TV which according to HUMAX is incompatible with the HDMI cable connecting the two.
The other problem I have is getting catch up. Although the box is connected to my network it repeatedly informs me that "Catch up is unavailable"
Can HUMAX sort these problems with a software upgrade please.”
