“Received the new set,sadly it apparently has decided not to work this evening leaving the only option to use the buttons on the main set, will contact you tomorrow to see what you can offer next day delivery. Incidentally the package I received was very poorly wrapped! I look forward to speaking to you at some point tomorrow, thanking you in anticipated! David.”
“Had to buy this having bought one from Amazon which stopped working after about 6 weeks.
It would've been nice to have an option for cheaper carriage and have it delivered 2nd class.”
“Superb customer service
Our old humax box had given good service for 10 years. It needed a new remote. I tried buying a cheap one from ebay, it worked after a fashion. I then bought one from humax, unfortunately I ordered one for the latest box, I did not realise that it was not fully compatible. Colin from humax kindly located the remote for the old box and sent it to us. As it happens we actually decided to get a new tv and new box. We are delighted with the humax products and the customer service (especially Colin) which was provided without delay. I thoroughly recommend humax.”