Hi there,
I am so sorry to hear that the bread went mouldy in two days.
if you email us at heretohelp@weareheylo.com we will be more than happy to refund/replace this item for you.
once again I am so sorry to hear about this and I can assure you that this is not our usual standard.
Thank you,
Charlotte.
Hi there,
I am so sorry your bread was mouldy, this is not our usual standard, if you email us at heretohelp@weareheylo we will be more than happy to refund you or replace your loaf.
Have a lovely day.
Once again I am very sorry for any inconvenience this may have caused you.
Thank you,
Charlotte.
“A good all-round replacement for bread with hardly any carb addition to your diet, very good toasted, makes really good sandwiches and I found it easy to swap over to it than other low carb breads I have tried, I didn't crave "real bread " at the same time as I was eating this low carb bread. the texture is the same and the slices are not thick which is what I also like.”
Hi there,
I am so sorry your bread was mouldy, this is not our usual standard, if you email us at heretohelp@weareheylo we will be more than happy to refund you or replace your loaf.
Have a lovely day.
Once again I am very sorry for any inconvenience this may have caused you.
Thank you,
Charlotte.
