Hi - We're really sorry to hear your bread didn't store in top condition. Our recipes are lab-tested, however low-carb bread products can be susceptible to shortened shelf life, especially depending on shipping conditions. If you haven't already received a replacement or refund, please get in touch with our customer service and we'll sort that out for you. Kind regards, The Heylo Team
“This was such a disappointment, the bread had a lovely smell to it and was nice & soft but the moment it went into my mouth it was bland & rubbery to chew.”
Thanks for your feedback - we appreciate all comments that help us improve. We're sorry to hear that you didn't enjoy your Heylo order as much as many of our other customers. We thank you for giving it a try, and if you feel there was any issue with the quality of our bread, please don't hesitate to get in touch. Thanks, Heylo Team
