Hi, Please accept our apologies that your bread wasn't in top condition We have identified a one-off error with this batch. However, we guarantee 5 days freshness on arrival and will always replace or refund items that don’t arrive in top condition. Please let us know if you would prefer a refund or replacement. Kind regards, The Heylo Team
Hi, We're sorry to hear that you didn't enjoy your order as much as many of our other customers. However, if you feel there was a quality issue, please get in touch with us at heretohelp@weareheylo.com Kind regards,The Heylo Team