“That was great but still arrived late. It was to be delivered between the 19th and 24th. I left Az for Oh late on the 24th it arrived the next day. I was already with my friend. I had my neighbor send it to me which was another expense for me as her birthday was the 26th. Of course it was late but well received.”
Dear Sue,
Thank you for your feedback, and we sincerely apologise for the delay in delivery. Our delivery dates are estimates as unfortunately we have no control over the courier, however we understand how frustrating that must have been, especially with such an important occasion like your friend's birthday. We're glad to hear the gift was well received, but we're sorry for the extra inconvenience you had to go through. We appreciate your patience and your continued support and hope to make something else for you again.
Best wishes, Honey Willow
