We responded to all of this customer's emails and called her multiple times, leaving phone messages with details of how to return her jewellery, should she wish to. We have tried to help, but not received any response to our messages.
Hi Sarah,
Thank you for taking the time to leave us reviews. We are really pleased you are happy with the service we provided and we hope the recipient had a great 70th birthday. We hope to see you again. Best wishes Honey Willow.
