“I found the catch difficult to manage on its own - a common problem with fine catches - and the chain snapped. I contacted the seller and they replied instantly, offering a free replacement chain as it was within the period and also a magentic catch (for a small extra fee).
I was delighted with tthe result.”
Dear Eve,
Thank you for sharing your experience! We’re sorry to hear about the issue with the catch, but we’re so glad we could provide a quick solution for you. We hope you enjoy wearing your necklace!
Best wishes, Honey Willow
