“Goods arrived very prompt (next day) but on opening the box to assemble the chairs I discovered one of the inner poles used to connect the back was damaged and stuck in the inner pole meaning that it was impossible to put together. On inspection of the 2nd chair I discovered numerous scuffs and scrapes. I repacked the chairs back in the box and found different parcel tape had been used over the original and a place where a different address label had been attached and pulled off. This was the reason for such prompt delivery, they had sent us chairs which had obviously been damaged and returned and then sent to us as new!! I contacted the suppler to complain, return and obtain a refund. I received an apology email and sent the requested photos of the damage but I am still waiting to hear almost a week later of further details of how to return and get my refund. Very disappointed and irrate at these shoddy goods and very poor customer service. Beware!”
