“I booked a transfer from and to the airport in Lanzarote! On the day of departure the bus did not show up and I had to go to the airport by taxi at my own expense! I'm still waiting for a response from the company for the refund!”
“Over sold tickets to get to hotel so people left behind and didn’t arrive to take me back to airporrt. Said I was a no show when I was sat outside hotel for 30minutes!”