“We were left at our hotel waiting to be collected by a shared veichle on our departure to return to the Airport. After waiting over an hour after stated pick up time. No one arrived. This resulted in us having to pay for a private taxi to enable us to make our flight home.
Poor service - no one also answered the contact number nor the emergency contcat number when calling.”
“Had a case each plus a large medical bag which we were not allowed to but with cases even though it was to large to take on board with us. Uncomfortable ride to hotel.”