“Once you made your booking very hard to change it if your abroad can’t change it on line can’t talk to them on chat they won’t answer don’t email them they send email back telling you if could take 7 to 14 days to answer you don’t call them cost you a fortune got my family to call them from uk she was on the phone for 1 hour and 51 minutes they then put the phone down on her best think to do is rebook which I did now trying to get my money back”
“In the circumstances, the drivers did very well, although the Tui reps joke about which airport we were being taken to did not go down well. Note to himself 'don't try that one again'!”
