“Argumentative. Blamed me for them not having the child seats required, that I requested. Then blamed the booking agent for not passing the information on correctly. The boss was near enough squaring up to me with his phone out showing me the booking then realised it wasn't a fault on our end”
“Argumentative. Blamed me for them not having the child seats required, that I requested. Then blamed the booking agent for not passing the information on correctly. The boss was near enough squaring up to me with his phone out showing me the booking then realised it wasn't a fault on our end”