“I would have gave this service from Budapest airport to the city center 4 stars but I will explain why not. Firstly the incoming transfer was ok and we were slightly delayed landing, and as we came through the arrivals gate we were greeted with our name on a card and then told our driver was stuck in traffic and will be about 15mins delayed, which was okay no big issue but if we were on time it would have been a hour 45 mins wait. The driver was pretty good and a nice estate Mercedes took us to our destination within 30mins.
Now the collection from our hotel back to the airport not so smooth. We received a sms the day before to state our taxi was booked for 12:50pm and be at the pick up point 15 mins early which we were. By 1pm our taxi had not arrived so I gave a call and they said okay no problem give it 10mins and it will arrive. At 1:20pm still no sign So I called back to be told 2 mins be out the front and driver will be with us which he was 5mins later at 1:25pm.
All in all they got us to and from the airport but all it needed was a call to say your taxi is delayed but on the way. Other than that booking was simple and price was not bad either and cheaper than a taxi.”
“No fuss. Great peace of mind. Drivers exactly where they were meant to be on both journeys. Text the day before confirming time of pick up. Would recommend”
“I usually always use holiday taxis when I go abroad and I have never had a bad review about them. However on this particular trip, everything felt unorganised. It took a while to find my name on the board and when I finally found it, the lady seemed very unwelcoming and unbothered. We were just told to wait behind her. There was no communication whatsoever. We didn’t get into the taxi until at least 40 minutes after it was supposed to be there. Not a good experience at all.”
“Very good. Driver was in arrivals with sign. Very easy transfer to destination. For the return journey arrived at exactly time stated. Would definitely recommend.”