“I recently returned from Tenerife and Holiday Taxis were supposed to pick me up and take me to the airport but they did not
my booking ref is FDXC5U
Driver was supposed to pick me up between 17:00 and 17:15 but did not show
I called supplier at 17:25 and was told he will be 10 minutes late
I called again at 17:35 and was told the same, another 10 minutes, if he did not show then I would be in danger of missing my flight
when I called the UK number I was told driver should get me to airport 2.5 hours from departure but when I said it was less than 2 hours before and I was still stuck in resort I was told I would need to speak to complaints dept, no use when missed flight was the next option I was therefore forced to take a Taxi at my own expense
I have used holiday taxi for years and this one bad experience poorly handled has changed my view”
“Shocking DO NOT USE THIS COMPANY FOR YOUR TRANFERS
Passed from office to office in Tenerife airport
In the end we got an airport taxis to the hotel
No one returns emails”
“Shocking DO NOT USE THIS COMPANY FOR YOUR TRANFERS
Passed from office to office in Tenerife airport
In the end we got an airport taxis to the hotel
No one returns emails”
