“very disappointed in the ash dowels I ordered. They were very light ( in weight) and as flexible as rubber with zero stiffness . Totally unfit for purpose. The grain was ok but they had no rigidity and I could only salvage a few from the 20 I ordered. I have had many of these before and have had no issue with the quality . These need to be much stiffer ,but at 10mm these particular dowels would struggle.”
Good morning,
Thank you for your review. We are sorry the dowels were not fit for purpose. Can we ask what the purpose of the dowels is please? Because of the diameter the dowels will be flexible and will weigh very little. If customers have specific needs on the dowels we would suggest contacting us and we can then select the stiffest or straightest grain dowel. If you would like to return the dowels that were not suitable you can do so for a full refund.
Kind regards
G&S Specialist Timber.
“Had my doubts that the 9.5 ash dowels were 9.5 . Perhaps 9.3. It is most important that these dowels are 9.5. Could you please check. I may be wrong. Thank you.”
