David McCracken

“Soap bars did not lather.”

Posted 9 months ago

Hi David, Thank you for your review. I am very sorry to hear you were disappointed with the overall lather of the product. I can understand the frustration when a product doesn't meet your expectations so I apologise for the inconvenience caused. I am sorry to hear that you were disappointed with the overall 'lather' of the Tvatta Shower Gel Bars. The Tvatta Shower gel bars, do not foam like regular shower gel as they are soap-free. The surfactant in the product is derived from coconut and cleans just as well however the bars do not create large bubbles but are more of a creamy layer that cleans and moisturises the skin at the same time. If you require any further assistance, please do not hesitate to contact our dedicated Customer Service team at Support@gruum.com. Thank you again for your review. Warm regards, Helen

Posted 9 months ago

Anne Whiting

Verified Reviewer

“Hello everyone. On the first shower gel bar of the set. It smells lovely and is lasting ages, much longer than the liquid stuff.”

Helpful Report

Posted 9 months ago

Elaine O Connor

Verified Reviewer

“I never received it”

Helpful Report

Posted 9 months ago

Hi Elaine, Thank you for your review. I am very sorry to hear you never received your order, this is not what we expect our customers to go through so I apologise for the inconvenience caused. I have emailed you regarding the missing order so please check your inbox for an email from Helen at Support. If you require any further assistance, please do not hesitate to contact our dedicated Customer Service team at Support@gruum.com. Thank you again for your review. Warm regards, Helen

Posted 9 months ago

Mandy Barber

Verified Reviewer

“Really disappointed as didn't seem to clean properly and was expecting it to lather but absolutely nothing so gave up on it and went back to our normal shower gel..”

Helpful Report

Posted 9 months ago

Hi Mandy, Thank you for your review. I am sorry to hear that you were disappointed with the overall 'lather' of the Tvatta Shower Gel Bars, I can understand the frustration when a product doesn't meet your expectations so I apologise for the inconvenience caused. The Tvatta Shower gel bars, do not foam like regular shower gel as they are soap-free. The surfactant in the product is derived from coconut and cleans just as well however the bars do not create large bubbles but are more of a creamy layer that cleans and moisturises the skin at the same time. If you require any further assistance, please do not hesitate to contact our dedicated Customer Service team at Support@gruum.com. Thank you again for your review. Warm regards, Helen

Posted 9 months ago

“So disappointing. No discernible smell and I couldn’t get it to lather at all. Wasn’t expecting big bubbles, but it felt no better than using water alone. I emailed to share my disappointment but the reply was equally as disappointing.”

Helpful Report

Posted 9 months ago

Hi there, Thank you for taking the time to write a review. I am sorry to hear that you were disappointed with the overall 'lather' of the Tvatta Shower Gel Bars. The Tvatta Shower gel bars, do not foam like regular shower gel as they are soap-free. The surfactant in the product is derived from coconut and cleans just as well however the bars do not create large bubbles but are more of a creamy layer that cleans and moisturises the skin at the same time. I have reported your feedback to our Product Development team. Thank you again for your review. Warm regards, Helen

Posted 9 months ago

“These smell lovely but don’t lather and don’t feel like they are doing anything. Feel like you need to use normal body wash after using these to feel clean.”

Helpful Report

Posted 9 months ago

Hi there, Thank you for taking the time to write a review. I am sorry to hear that you were disappointed with the overall 'lather' of the Tvatta Shower Gel Bars. The Tvatta Shower gel bars, do not foam like regular shower gel as they are soap-free. The surfactant in the product is derived from coconut and cleans just as well however the bars do not create large bubbles but are more of a creamy layer that cleans and moisturises the skin at the same time. I have reported your feedback to our Product Development team. Thank you again for your review. Warm regards, Helen

Posted 9 months ago

David Maslak

Verified Reviewer

“Unfortunately not impressed, didn’t lather at all or smell”

Helpful Report

Posted 9 months ago

Hi David, Thank you for taking the time to write a review about your experience. I am sorry to hear that you were disappointed with the overall 'lather' of the Tvatta Shower Gel Bars. The Tvatta Shower gel bars, do not foam like regular shower gel as they are soap-free. The surfactant in the product is derived from coconut and cleans just as well however the bars do not create large bubbles but are more of a creamy layer that cleans and moisturises the skin at the same time. If you require any further assistance, please do not hesitate to contact our dedicated Customer Service team at Support@gruum.com. Thank you again for your review. Warm regards, Helen

Posted 9 months ago

Gillian Wraw

Verified Reviewer

“My daughter has had a bathroom redone and I knew in her streamlined bath shower she wouldn't want the clutter of plastic bottles. I saw these and thought the fragrances were the type she'd like so I gave them to her along with a sisal bag to hang them from the controls. Like that it means you get maximum benefit from each bar. She loves them!”

Helpful Report

Posted 9 months ago

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