lÿs Soy Wax Candle – The Fire Within | 170g Reviews

3.7 Rating 45 Reviews

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Barrie Whitehead

Verified Reviewer

“This particular candle shattered the glass while still lit there wasn't much wax left in the bottom when this happened but extremely disappointing”

Helpful Report

Posted 8 months ago

Hi Barrie, Thank you for taking the time to provide feedback about our candles. I apologize for the glass shattering. It's important to note that when using candles in glass, you should stop burning them when only 10mm of wax remains at the bottom. It's crucial to keep an eye on the candle when the wax is low because burning it all the way to the bottom can cause the jar to become dangerously hot and may result in it shattering. https://support.gruum.com/hc/en-gb/articles/22180908278673-How-do-I-get-the-most-out-of-my-candles Thank you again for your review. Warm regards, Helen

Posted 8 months ago

“I am very disappointed with this candle, I was really looking forward to the scent but there is none. As it is described as 'Tangy lemongrass and fiery ginger, creamy vanilla and deep patchouli with fresh eucalyptus and lime leaf to finish' I was expecting to be surrounded by lovely scents. I have also bought another candle, 2 diffusers and some wax melts which I am now not looking forward to.”

Helpful Report

Posted 8 months ago

Hi Kathy, Thank you for your review. I am sorry to hear that you were disappointed with the overall smell of your candle, we hope our products work for everyone but we know that this is not always the case. I have forwarded your comments to our Product Development team for future consideration. Thank you so much for your feedback and once again thank you for your review. Warm regards, Helen

Posted 8 months ago

Teresa Everett

Verified Reviewer

“Beautiful candle in lovely box - smells so wonderful and thoroughly recommend!”

Helpful Report

Posted 9 months ago

Ms Tina Boxall

Verified Reviewer

“Lovely”

Helpful Report

Posted 9 months ago

Angela Mcquade

Verified Reviewer

“Snelt horrible, did not burn well”

Helpful Report

Posted 9 months ago

Hi Angela, Thank you for your review. I am sorry to hear that you were disappointed with the overall smell of the lÿs Soy Wax Candle – The Fire Within, we hope our products work for everyone but we know that this is not always the case. I have forwarded your comments to our Product Development team for future consideration. Thank you so much for your feedback and once again thank you for your review. Warm regards, Helen

Posted 8 months ago

“Just doesn’t have a strong enough scent”

Helpful Report

Posted 9 months ago

Hi Deb, Thank you for your review. I am sorry to hear that you were disappointed with the overall smell of the lÿs Soy Wax Candle – The Fire Within, we hope our products work for everyone but we know that this is not always the case. I have forwarded your comments to our Product Development team for future consideration. Thank you so much for your feedback and once again thank you for your review. Warm regards, Helen

Posted 8 months ago

“Hardly any scent and incredibly smoky wick.”

Helpful Report

Posted 9 months ago

Hi there, Thank you for your review. I am sorry to hear that you were disappointed with the lÿs Soy Wax Candle – The Fire Within, we hope our products work for everyone but we know that this is not always the case. I have forwarded your comments to our Product Development team for future consideration. Thank you so much for your feedback and once again thank you for your review. Warm regards, Helen

Posted 8 months ago

Gill Claxton

Verified Reviewer

“Although the candle had an even burn, there was no fragrance once the candle was lit.”

Helpful Report

Posted 9 months ago