“Very comfy and nice soft impact when my foot goes down. But the heel support is too small as my heel slips up and nearly out of the shoe. Feels very unsafe. It's better without the insert but the insert is very good. If laces were higher up the foot that would help this problem as well. They are correct size by the way. I could not send back as it's only as the shoe wears in that the problem is apparent. I will not buy again, sorry.”