Cherry Laurel Hedging 15 Litre Pot 130/150cm Reviews

1 Rating 1 Reviews

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Phone:

01565 722766

Email:

orders@grasslands.co.uk

Location:

Grasslands Nursery, Free Green Lane, Lower Peover, knutsford,
Grasslands Nursery, Free Green Lane, Lower Peover, knutsford
Cheshire East
WA16 9QY

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Simon Will****

Verified Reviewer

“Not a great experience, first they delivered the laurels I ordered to the wrong address even though they were using their own delivery driver and it would have been obvious it was the wrong address as it had a different house name. Then the replacement trees they sent a couple of weeks later were yellowed, one was falling out of the pot with roots showing even though I had specifically asked them to ensure the replacement trees were decent. I was so disappointed with the condition of the replacement plants I opened a return. Then several weeks later they called me and advised they would collect the next day which was nowhere near enough notice. I was away with work which I told them during the call yet their delivery driver still showed up at 6.25 am. Lucky I wasn’t home that day as I would have been very annoyed being woken up at that time of the morning. They now state they can only provide 1 days’ notice of collection which is ridiculous, and will not refund until they do collect so really they are ensuring they don’t collect and thus don’t have to refund!”

1 Helpful Report

Posted 3 months ago