“Customer service was great. I was sent the incorrect product however the team rectified it quickly. I was sent the correct one the next day, and they let me keep the incorrect one. This was massively appreciated as it also meant I didn’t have to waste time sending it back to them. The oil tastes really nice, however I haven’t used it long enough to comment on the effects.”
Hi there,
This is such a great review, thank you!
As a small business, we're committed to delivering the best products and customer service every time. We're happy to hear that the problem with your order was rectified quickly. We share all feedback and comments amongst our team as our aim is to get it right every time.
We really appreciate you taking the time to share your experiences. We know that other people find them incredibly useful, especially if they are new to Grass & Co.
Take care and we look forward to welcoming you back again soon.
Sarah and all the team at Grass & Co. x
Hi Caroline,
It means the world to us to read reviews like these about our CBD Oil! Thank you so much for taking the time to post and for sharing your product recommendation.
A huge thank you for your support and we look forward to welcoming you back again very soon.
Take care,
Sarah and all the team at Grass & Co. x
Hi David,
Thank you for the 5* - we really appreciate you taking the time to share your review. It's great to hear that you're enjoying your EASE 500mg CBD Oil and that the shopping process was positive.
We hope to welcome you back again very soon.
Take care and wishing you a good week,
Sarah and all the team at Grass & Co. x
“First time using CBD oil. Really impressed. Not had to use painkillers since and has reduced my anxiety too. Would recommend. Will definitely re-order.”
Hi,
We really appreciate you taking the time to share this incredible recommendation!
It's so helpful to hear directly from Grass & Co. users as sharing your experience will really benefit others, particularly if they're just starting out on their CBD journey.
It's great to hear that you're enjoying your CBD and we hope to welcome you back again very soon.
Thank you again for the 5* and wishing you a lovely day.
Sarah and all the team at Grass & Co. x
“Use this once a day - usually around breakfast time, it seems to perk me up for the day Wow - it has given me energy which has been lacking after 12 months of total solitude of lockdown in Wales”
Excellent news! Thank you so much for the 5* review.
I don't think you're alone in feeling an element of 'pandemic fatigue' over the last 12 months so it's really great to hear that our EASE CBD Oil is helping you. Taking regularly every morning is a really effective way of maximising the benefits of our CBD.
Thank you again for taking the time to share your feedback, we're hugely grateful for your support.
Take care and please stay in touch,
Sarah and all the team at Grass & Co. x
Hi,
We really appreciate you taking the time to share your review. It's great to hear that you're enjoying your EASE 500mg CBD Oil.
Thank you for the 5* and we hope to welcome you back again soon.
Take care and wishing you a good week ahead,
Sarah and all the team at Grass & Co. x
Hi Jackie,
Thank you so much for this repeat review!
The team are so grateful for your continued support. Getting it right every time is incredibly important to us and we're delighted to see happy customers return again and again.
We hope you and your family are well and managing at this difficult time.
Thank you again for taking the time to share your experience and please stay in touch,
Sarah and all the team at Grass & Co. x
“The guidance on how to use was easy to follow and accurate. The pile tastes fine and I'm using occasionally to ease myself, and it seems to be working.”
Hi,
We're really grateful to you for taking the time to review your purchase and are delighted to hear that you're finding using our EASE CBD Oil both straightforward and effective!
It's always brilliant to hear from our customers and really appreciate your support.
Thank you so much for choosing Grass & Co.
Take care,
Sarah and all the team at Grass & Co. x
