“My favorite type of cardio. At first, it was louder than expected. But you get used to that really quickly. There are still minor software updates that are needed to make things more efficient, as we are spoiled in the year of 2024, and need things to move at lighting speed. But the machine is as good as you could imagine and hope for!”
Neil,
Thanks so much for your review.
Glad to hear you're loving your STEPR.
100% aligned that software is a living thing and will continue to get better and better.
We really appreciate you taking the time to leave us a review and are pumped you're part of the STEPR squad!
“Since I began my purchasing process, I liked the information on the site. I received my delivery on time and received excellent communication with the staff. The machine setup was fairly easy, but I had an issue aligning the main frame pole component, making the screen crooked. I called STEPR, and they had a technician come out and help with it free of charge. So far, I have been using it daily for 20 days and can already tell a difference in my body composition. I highly recommend it to anyone looking for an insane cardio workout #Netflix and Step.”
“The machine itself works fine, but almost every workout I do, gets logged 3 additional times (4 workouts are logged per 1 actual work out session). I've called twice, left a voicemail, emailed customer support (Todd Gilligan), reached out to ask what version the machine was, gave him the info (along with pictures) and he never reached back out (Nichole Archuleta was CC'd on the emails).
TLDR; The machine works fine, but their customer support need to do a better job at following up / resolving issues.”
“I think it would be great if you could slide the stat bar to the left or right as additional options versus it only moving up/down. Reason being, when using the TV options (Hulu) and watching sports, a lot of times they have the team names, scores, shot clock, hole that the player is on (golf), etc in those exact spots. If you could adjust the bar to the left or right and just made the lettering smaller or abbreviated some of the words, it could fit without blocking the TV. Example, instead of Speed Level maybe just “Speed” or “SpdLvl”. You get the idea. Just my two cents but I do love my Stepr.”
“My first stepper arrived damaged ,shout out to Nichole who made the return process and getting my new one a breeze. She has been wonderful to deal with and with customer service.”
“I would recommend buying the machine with the small screen and not the 27" display. I got the 27" inch display and has limited apps, very slow and mechanical. Seems like the operating system used isnt very good. The volume also locks up where it doesnt work and the entire machine needs to be rebooted which is a pain because you have to get off the machine to access the button. The stairs are a little low (5.5") but I get it the unit isnt a commercial unit. Step portion of machine works decent.”
“This has elevated my home gym. I’ve always gone to a commercial gym for a stair climber, and the fact that I could have some thing like that at home is a game changer for me. The features are what really stick out to me. I tend to watch Netflix or some sort of movie during my workout and to have it integrated with the machine is fantastic. I usually start on the machine watching and continue watching even when I’m not using the machine. It’s essentially a nice TV screen incorporated into a machine that was very impactful on my 300 pound weight loss. The set up was very easy, my wife and I took less than an hour to put it together. The instructions were clear, and the easy movable handles make it adjustable. We had to find the best place for it, and I had to move it two or three times. I know many of us probably will consider a treadmill, row machine or elliptical. I truly believe the stair stepper that has been created, well elevate anyone’s fitness.”
