“These are the most beautiful shoes I have ever seen! I ordered them for my wedding and was beyond excited when they came. The look of them really does not disappoint. Sadly, the shoes were slightly too wide at the ball of my foot (hence 4 stars not 5). I have never thought I have wide feet so with this shoe I think they do come up quite narrow so I had to return them. The customer service has been impeccable throughout the process and I am going to see if any of the other shoes are a little wider.”
Dear Olly,
Thank you for taking your time to leave us a review. We appreciate your kind words about our shoes.
We are sorry to hear that the shoes were slightly too wide at the ball of your foot. We understand how important it is for shoes to fit comfortably, especially on such a special occasion, however I am very pleased to hear you were able to exchange these at our event for our Zahra Verde Heels which fit perfectly and looked stunning on you!
We are also glad to hear that our customer service has been impeccable throughout the process. We place great importance on ensuring our customers have a positive experience, both with our products and our support.
I look forward to seeing any photos you have on your special day adorned in your Zahra Verde.
FR Team x
“These shoes are stunning!! They are absolutely perfect and I can’t wait to wear them for my wedding. They are so comfortable and so unique. I can’t wait to purchase my next pair of shoes from Freya!”
