“These heels are just as beautiful in person as online! Mine arrived with some dents in the bottom and Freya Rose did nothing to resolve my issue with that, but in general, the shoes are true to size and will be beautiful for my wedding and plenty of other occasions”
Thank you so much, Kayla, for your review of our Giselle heels!
We truly appreciate your feedback and support. We're thrilled to hear that you love the shoes and find them just as beautiful in person as online.
We strive to provide top-notch quality, and we're sorry that we didn't meet your expectations in this aspect. We value your satisfaction, and we would love to assist you further and look into this issue however we haven't recieved a reply to our email we sent when you first told us about the dent. If you would like further assistance about this please don't hesitate to reach out.
Nonetheless, we're delighted that you found the shoes to be true to size and perfect for your upcoming wedding and other occasions. We hope they add a touch of elegance and beauty to your special moments. Thank you once again for your glowing review.
FR Team xx
