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Bali Secret Waterfall Tour Reviews

5 Rating 366 Reviews
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About ForeverVacation:

ForeverVacation is a boutique tour operator based in beautiful Bali, Indonesia. We focus on creating fun & unique experiences for your stay across South East Asia.

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This was an AMAZING experience from start to finish! Our driver and tour guide Suarnaya was outstanding! He made us feel like VIP guests and could not do enough for us! He was professional yet friendly, kind, caring, welcoming and has a fantastic sense of humour! Suarnaya’s English was excellent and he was very knowledgeable. He conversed perfectly and told us some interesting facts about Bali, the tour and local area. The secret waterfalls were out of this world, Suarnaya took us to some beautiful unspoilt spots that were breathtaking and it was such an amazing experience! He offered to take photos and videos for us which were fantastic and real keepsake and memory of the tour! It was amazing swimming in the water and going under the waterfalls. I would say that you do need to be physically fit for this tour as it does involve some walking up hills to the waterfalls. Suarnaya’s car was in great condition and he had lots of bottles of water for us! I would highly recommend this tour, you will not be disappointed! I would also recommend you ask for Suarnaya as your tour guide as you will receive an outstanding service! I cannot wait to return to Bali and book the next trip!
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Yama was absolutely incredible. Not only knowledge of the tour but insight on the Indonesian culture and ways of the Balinese people. He heard us talking about kopi luwak coffee and unknowingly stopped at a hidden gem coffee grower on the way back. HIGHLY recommend requesting him for any tour
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What a great experience! Aji was our tour guide and was so awesome! We highly recommend people to do this waterfall tour and be ready to have a great time!
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Everything was great start to finish. We got in to beautiful waterfalls before the busy times so were able to enjoy some of the falls in almost complete privacy. Aji was a great guide, knowledgeable and helpful. Overall great experience!
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We’ve done multiple tours during our 4 weeks in Indonesia, and originally chose ForeverVacation tour because of their impeccable communication and support (which I am still very happy with!). However the tour itself didn’t quite live up to our expectations, while I understand this can vary depending on the day and guide you have, and I’m glad some folks are leaving raving reviews here. The tour started nicely although our guide seemed a bit aloof and distant from the beginning - on the first waterfall he provided us with a bit of interesting facts, but for further ones he was rarely around, always telling us to go ahead without him, and appearing some 10-15 minutes later. He took some photos of us at the waterfalls and when we were swimming, but I honestly wouldn’t count on local guides’ photographers skills these were honestly not great, even comparing with other photos taken by local drivers. The cherry on top for us was when a really heavy tropical rain started at our final waterfall on our way back and our guide took a scooter and left us behind, while it took us another 30 minutes to climb up the hill, constantly tripping on a slippery ground and completely wet and miserable. There were multiples things which could have been better in terms of the service - would have been nice to have disposable ponchos in the car instead of old umbrellas, or keep some blankets/towels or at least some hot tea for cases like that (we were frozen after we got into the car). We were also offered packed breakfast in the beginning of the trip, which we said we will take later, but we never saw it again So yeah, this was not the most comfortable tour and we would probably not repeat.
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Everything was perfect
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The team was great in communication, proactively giving out details of the tour and driver details. The provided car was great as well A big let down is their driver/guide. He didn’t accompany us all the way in all places. He just pointed out where to go and we ended up missing out on one of the water fall mentioned since there were 2 falls to see in that same path and we saw just one. It is too tiring to go back to see it The lunch was very substandard. In one of the local hotels near the falls, where we had noodles that was half cooked. Fortunately, didn’t cause a problem. The bigger problem was that guide seemed to have a stomach problem due to which he was burping all the while. Though I can understand the problem and be more tolerant, the attitude of the whole team didn’t seem well. For example, I was requesting them to pick me up at ubud and drop me at Kuta (with both being in free coverage area), they insisted that they will have to drop back in ubud only and arrange another one to Kuta from there. Every communication regarding this, they wanted me to pay up more to drop in Kuta. The driver though was accommodating and dropped me directly to Kuta , but then asked me to pay him up directly at the end As such, while the locations were good, going with this group was a mistake. I suggest you have a charter car booked and go to these places yourself. Given that the guide was not accompanying us everywhere, I didn’t see a point paying them up so much
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Waterfalls were one of a kind beautiful scenery and lush jungle. Not difficult to get reach from parking area. Our guide was courteous
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