“Very strong magnets. Initially ordered incorrectly as I misunderstood polarity and thought they were sold in pairs. Excellent customer service from Michelle though and she fixed my mistake free of charge. Will definitely order again.”
Hi Steven,
Firstly, thank you for taking time to leave us a review, we appreciate any feedback and are always looking for ways to improve. We are sorry the magnets you ordered did not perform as intended in your application. Please be assured a member of our team will be in touch with you to resolve this issue, but if you would prefer to reach out to us directly, don't hesitate to contact us via email at sales@magnetexpert.com or our free phone line on 0800 488 0288 (*there is no charge to call our team)
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
