Hi there! Firstly, thank you for taking time to leave us a review, we appreciate any feedback and are always looking for ways to improve. We are sorry the magnets you ordered were easy to break. Please be assured a member of our team will be in touch with you to resolve this issue, but if you would prefer to reach out to us directly, don't hesitate to contact us via email at sales@magnetexpert.com or our free phone line on 0800 488 0288 (*there is no charge to call our team)
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
“Very good magnets, just what I needed! My previous purchase was the 1mm thickness ones and you have to be very careful indeed with those as it's possible to crumble them just by trying to remove them from the stack so I lost a few to breakage but still had plenty for that job. This time I bought the 2.5mm ones and they're much less delicate and much easier to work with if your application has enough space for that thickness. Good magnetic strength too.”
