Valentine's Day Mystery Box Reviews

1 Rating 2 Reviews

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A homeware, lifestyle and gift shop for people with imagination.

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“Mystery box for valentines was way overpriced and the stuff was not good at all, literally all stuff was worth was probsbly about £15. Wasn’t even themed it was dead”

Helpful Report

Posted 2 years ago

Hi Richard, Thank you for your review. We are sorry that you had such a bad experience here and were not satisfied with your order. Our customer service team has already contacted you and arranged a partial refund. We hope that this solution was satisfactory for you and that you will give us another chance and remain a customer. Take care Firebox

Posted 2 years ago

“I've ordered a few mystery boxes in the past, that where all relatively good but the valentine's box was terrible. Nothing to do with valentine's at all. Not going to order again”

Helpful Report

Posted 2 years ago

Hi Dale, First, we would like to apologize for the bad experience you had made here. From your review, it appears that you are not satisfied with your ordered "Valentine's Day Mystery Box". Our customer service has already contacted you in this regard to let us know, what items were in the box? Unfortunately, we have not received any reply from you until now. We would be happy to come back to us, especially to offer you a satisfactory solution. We hope to hear from you soon and wish you a great day in the meantime. Best regards Firebox

Posted 2 years ago