Chocolate Toilet Rolls Reviews

1 Rating 1 Reviews

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

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Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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David Wassell

Verified Reviewer

“I ordered chocolate toilet rolls from you. When they arrived they were a fraction of the size they looked on your website. They were for my 5 year old Grandson. He was very disappointed indeed because they were so small and the chocolate, although stated to be hand-made in Bath, was rock hard. I complained by your reply simply said if you do not like them, please send them back.”

Helpful Report

Posted 2 years ago

Hi David, Thank you for sharing your experience in our shop. We are sorry to hear that the item you ordered did not meet your expectations. Of course, we want our customers to be satisfied, so our customer service has already contacted you and offered you an appropriate solution. We would be pleased if you would give us and our shop a second chance. Best regards Firebox

Posted 2 years ago