Flump Face - Personalised Marshmallow A4 Reviews

1 Rating 1 Reviews

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“Very disappointing, definitely don’t waste your money on one of these! The presentation was dreadful, just a tatty polythene bag inside a battered box that was considerably bigger than the marshmallow. The marshmallow was about 1.5cm smaller all round than A4, and the image on the marshmallow was fuzzy and unclear, and it wasn’t true to the colours of the photo. The picture didn’t fill the whole space, either, there were uneven lines of white around the outside edge where the image hadn’t been printed straight. All in all, there seems to be nothing good about this product, although it hasn’t been eaten yet, so maybe the marshmallow itself tastes okay.”

Helpful Report

Posted 3 years ago

Hey Jo, Thanks for taking the time to review your Flump Face - Personalised Marshmallow A4. We really appreciate the feedback, though we are so sorry you received a faulty item. We looked into this and can confirm our team contacted you to offer a replacement or a full refund. We can see you've opted for the refund. Once again, apologies for the inconvenience caused. We really appreciate you bringing this into our attention so we can make the necessary improvements. Should you have any further concerns about this, do not hesitate to reach out to our team who would be delighted to help: info@firebox.com All the best, Firebox

Posted 3 years ago