I am sorry that you have been disappointed. This sounds like a fit issue. As a rule our gear is very long in the body so this feedback is unusual. We are always on hand to help with sizing and fit and can usually solve most fit issues with a few photographs and some logical thinking.
“Great jacket, good fit in me at size 44", keeps me dry and warm, and does pack down well into a rear pocket, and is a good price.
Only recommendation, would be as others have said it doesn't really fit into the rear pack pocket, which is obviously an intent given the double-sided zip, perhaps make the rear pocket slightly larger, or direct us to a video demonstrating how to make it fit ;-) - to quote Richard Wall on the chat "some origami specialist" technique needed”
“After emailing off to Fat Lad HQ seeking advice on what size would be best for me, I got a prompt email back with recommendations. I ordered as advised, fit is perfect, good arm length, great quality. Early impressions are of a good well made jacket.”
“After emailing off to Fat Lad HQ seeking advice on what size would be best for me, I got a prompt email back with recommendations. I ordered as advised, fit is perfect, good arm length, great quality. Early impressions are of a good well made jacket.”
“Being half from Yorkshire and half from Scotland, I was wondering how I could get excited about an expensive plastic cagoule. in fairness, the material is light and excellent, it's been designed well with decent adjustable grips around neck and waist. The elastic grips around the wrists might be a tiny bit tighter. But surprisingly enough, this looks to be actually good value for money....”