“I confess, my previous winter leggings were from Aldi's centre aisle about 10 years ago. Shall we say my dimensions have changed in that time! These bib tights are very, very comfortable. First wear did 50km "tryout" - warm, supportive in all the right places and no chafing. With the [slightly] warmer weather I'll be looking to buy the bib shorts too.”
“Stiching around chamois unravelled only two short (under 90 minute) rides ... everyone suffers the occasional mishap in production but it doesn't inspre confidence in the quality.”
We strive to provide excellent quality products and positive, upbeat and kind customer service but we do expect a level of politeness from customers.
Occasionally issues do occur and we are usually able to resolve these quickly and positively.
Both our products and our Company get excellent reviews which speaks for itself.
As I already explained, we have considerable expertise in solving issues such as the one you had and I am certain that this was a fit issue. Nevertheless we are committed to making things right and would have replaced or refunded the item anyway, without you resorting to the lengthy and aggressive response to our prompt offer of help.
We are not able to leave reviews for our customers which is just as well in this case!
