Artificial Trailing Boston Fern Reviews

2 Rating 2 Reviews

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Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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“This Boston Fern was not what I expected not bushy and large as per the photo small and thin returned.”

Helpful Report

Posted 9 months ago

Thank you for taking the time to share your experience with our Artificial Trailing Boston Fern. We appreciate your feedback and apologise for the disappointment caused by the product not meeting your expectations. We understand that the fern was not as bushy and large as depicted in the photo, and we sincerely apologise for this discrepancy. We strive to provide accurate representations of our products, and it seems that we may have fallen short in this instance. We do have a return and refund policy that you have utilised and been refunded. I hope this incidence does not affect you wanting to make future purchases as you have been a continued repeat customer over the years Thank you for your understanding, and we hope to have the opportunity to serve you better in the future. Kind regards, Evergreen Team

Posted 8 months ago

Linda Ann Wrout

Verified Reviewer

“I didn’t make the review previously as I didn’t want to say anything negative, anyway I’ve had good plants previously from you but these were totally overpriced for what they were, I was disappointed, sorry.”

Helpful Report

Posted 1 year ago

Thank you so much, Linda, for your feedback on the Artificial Trailing Boston Fern. We appreciate you taking the time to share your experience with us and are sorry to hear of your disappointment. It sounds like you had a good experience with us before, which is why it's extra unfortunate that you were unsatisfied this time. Feel free to contact us directly with any concerns that you have with any of our products and we are happy to help

Posted 1 year ago