Thank you for leaving feedback, we sincerely apologise for the error on our end which has meant you have received the wrong parcel, we are taking every measure to ensure this does not happen again in the future. Please be assured that we have sent you out a replacement order for your Moody Madam, this should be with you very soon :)
Thank you so much for leaving feedback, we really appreciate it and are delighted to hear that our Moody Madam supplement has helped chill your mare out.
Thank you for leaving feedback Mary, we are sorry to hear that you are not currently seeing the desired results from using our Moody Madam supplement. We would love to help you get the most out of the product and believe there may be an underlying reason preventing this. Send us an email to enquiries@equinutritive.com and a member of the team will be more than happy to advise further.
Thank you so much for leaving feedback, it is greatly appreciated. We are delighted to hear about the positive impact that our Moody Madam supplement has had on your mare's temperament.
Hi David,
Thank you so much for leaving feedback, it is greatly appreciated. We are so glad to hear that you have noticed an improvement in your mares attitude as a result of feeding our Moody Madam hormone supplement.
“Excellent product. A bit disappointed I had to make time to rectify the wrong product being sent in the first instance. I would gave expected an uplift to have been arranged instead I had to make time to go to the post office to return the goods. Not good customer service despite it bei g dealt with promptly”
Hi Anne,
Thank you so much for leaving feedback, it is greatly appreciated. We are so glad to hear that you are loving our Moody Madam supplement. We sincerely apologise for the inconvenience that this mix up has caused. As soon as we were alerted of this we sent out the correct order and reimbursed you for the cost of postage for returning the wrong box. We understand that this may have been inconvenient to you and thank you for taking the time to send the product back. For the hassle we are going to email you a discount code that can be used to receive money off a future order.
