“I have used your company before and was so so pleased with your product I ordered another one for my second dog. I have also recommended you to one of my friend who also ordered off of you and she was very pleased with your product was myself .”
I'm sorry to hear this, deliveries have been massively affected by the recent Royalmail strikes - if you could email us on orders@engravingstudios.co.uk we can look into this further for you.
Kind regards.