“Although the company were operating under difficult circumstances with closure of Gloucester Lock,and an altered itinerary, the cruise was well organised and very enjoyable. The crew were very friendly and competent, the food, for the most part was imaginative and tasty. In retrospect we should probably have booked a cruise with more excursions that would give more form to the days, nevertheless, we had a good time with good company. We would happily recommend it to friends.”
Thank you so much for your kind words, Jeanne! We're delighted to hear that you had an enjoyable cruise, even with the adjustments to the itinerary. It's great to know that you found our crew friendly and competent, and that the food met your expectations. We hope to welcome you aboard again soon for another memorable experience!
“A wonderful break on a beautiful river at a relaxing pace. Despite problems caused by the drought, the staff and crew handled the changes professionally. From the initial booking of the trip, we were well informed at each stage about what to expect. The videos, especially getting from Hatherley to the boatyard, were really helpful. The crew were excellent, turning their hand from waiting at the table, to mooring the boat, with unobtrusive skill. The food was excellent, and the beds very comfortable. I would love to return again one day. Even the weather was perfect, although you cannot take credit for that!”
Thank you so much for your wonderful review, Margaret! We're thrilled to hear that you enjoyed a relaxing break on the beautiful river and that our staff and crew were able to navigate the challenges posed by the drought with professionalism. It's great to know that the information we provided enhanced your experience, and we’re delighted you found the food and bedding to your liking. Your kind words mean a lot to us, and we would absolutely love to welcome you back for another delightful cruise in the future!
“An excellent relaxing cruise, being able to take things at our own pace. The meals were excellent and the crew were very helpful in meeting everyone's needs. The commentary from the Captain was very useful. The cabins have been improved since we last cruised on M.V Edward Elgar and the deck furniture too. Our fellow passengers were pleasant and very easy to get along with. All in all, despite the problems with the water levels at Gloucester Dock, this was definitely the most relaxing holiday we have enjoyed for a long time.”
Thank you for your fantastic review, David! We’re delighted to hear that you found the cruise relaxing and enjoyed the excellent meals and helpful crew. It’s great to know that the improvements to the cabins and deck furniture made a positive impact on your experience. Despite the challenges with water levels, we’re thrilled you had such a wonderful holiday. We hope to welcome you back for more leisurely adventures on the river!
“This is on the quintessential English river at a slow ,soothing pace.Balm for the soul and actually very comfortable.Impressive use of small space,lovely staff and good food.Excellent wine but the star is the river and her interreaction with the land and life.
We loved it and everything spot on.
If you don't do this once in your life you will
miss out on one of life's great experiences.
A total delight”
Thank you so much for your glowing review, Michael! It's wonderful to know you appreciated the comfort of our space, the lovely staff, and the excellent food and wine. The beauty of the river and its interaction with the land truly is a magical experience, and we're so glad you felt that during your time with us. We look forward to sharing more great moments on the water with you in the future!
“I enjoyed the cruise, my first time with English Holiday Cruises. The circumstances were a bit difficult, with the closure of Gloucester lock causing a curtailment and change of itinerary announced only on Friday, with the cruise beginning on Monday.
The food was excellent, with a good variety of dishes and a change I needed to one main course for health reasons willingly provided. The crew were friendly and highly efficient.
The itinerary was good, with time to explore the towns where we moored, Worcester, Stourport and Upton. The only real disappointment, caused by the last minute change of itinerary, was the call at Tewkesbury, where I was one of at least six passengers not to go ashore. The mooring had extremely poor access, requiring guests to ascend and descend an unguarded staircase witha sheer drop on to concrete - not really ideal for a group no longer in the first bloom of youth. A coach transfer from Upton would, I think, have been wiser. Acknowledging that this a last minute arrangement, I have maintained a five-star rating for the cruise as a whole.”
Thank you for your thoughtful review, Alan! We're so pleased to hear you enjoyed your first cruise experience with us, despite the last-minute changes to the itinerary. We strive to offer a variety of delicious meals, and we're glad our team was able to accommodate your dietary needs. Your feedback about the access issues at Tewkesbury is greatly appreciated, and we will certainly take this into consideration for future cruises. We're delighted that you enjoyed exploring Worcester, Stourport, and Upton, and we hope to see you again on another journey with us!
“Excellent relaxing week on the Severn River. Perfectly organised. All aspects of the holiday perfect. Big thank you to all the staff, who had various unexpected problems to solve on the way; not least shortage of staff. Many thanks.”
Thank you so much for your wonderful review, Veronica! We’re thrilled to hear that you had such a relaxing week on the Severn River and that everything was perfectly organized. It’s great to know our staff were able to handle unexpected challenges and still provide you with an excellent experience. Your kind words mean a lot to our team, and we look forward to welcoming you aboard again!
“Brilliant!! The most relaxing time I have had for a long time with good company, good food and good, friendly and very helpful crew. Would definitely consider going on another cruise.”
Thank you so much for your fantastic review, Ellen! We're thrilled to hear that you found your time with us so relaxing and enjoyable, with good company and a friendly, helpful crew. It's wonderful to know our food met your expectations! We would absolutely love to have you join us for another cruise in the future.
“Lovely 6 day cruise on the Severn. Staff couldn't have been more helpful and the food was plentiful and delicious. It was a set menu but chef was more than happy to accommodate changes if it didn't suit. Stopping in a town or village every night was a winner over other cruises, we could walk around and enjoy a drink or coffee in town. In Worcester we let chef know and went for our evening meal out. Cabins are compact as it has to be on our rivers. Everything was kept clean and any requests for extra supplies were attended to promptly. All the staff were friendly, we also learnt history of features on the trip and saw an otter which was a super treat. We are used to more of a party atmosphere, this trip was the opposite but so relaxing, just the thing to wind down and chill right out. We loved it, thanks to everyone aboard and on shore.”
Thank you so much for your wonderful review, Susan! We are delighted to hear you had such a lovely 6-day cruise on the Severn. It's great to know our staff could accommodate your needs and that you enjoyed the diverse dining options. We're especially pleased that you appreciated the stops in the towns and the opportunity to explore. We're glad you found the cruise relaxing and a perfect way to unwind. We can't wait to see you back on board for another memorable journey!
