Terminal Surface Parking Reviews

4.3 Rating 1,400 Reviews

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Phone:

0131 357 6337

Email:

onlinebookings@edinburghairport.com

Location:

Edinburgh Airport
Edinburgh
EH12 9DN

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Jacqueline Campbell

Verified Reviewer

“On inserting card when leaving car park we informed on the machine that we had to pay £515.00 !!! Intercom did not work on this machine so went to another machine.. same again.. used intercom on this machine explained the situation gave car number plate … sorted it was a mistake..!!! REALLY NOT GOOD”

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Posted 2 weeks ago

Thank you for your review. It sounds as though our automatic number plate recognition (ANPR) system hasn't registered you upon entry. When this occurs, it means our system doesn't match you to your booking and you are then charged the roll-up rate in error upon exit and I understand the frustration that it causes. I'm glad you managed to get it sorted at the time. Kind regards, Customer Support Team

Posted 4 days ago

“Always book well in advance but getting more difficult to find a space . And there is never a space now near the airport terminal .”

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Posted 2 weeks ago

William Dickson

Verified Reviewer

“Easy to find easy to park and close to the airport.”

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Posted 2 weeks ago

“Easy to book and to park, but when we picked up our car it said we were due £250 ?? Like we parked in the wrong place? We called for help and the barrier lifted so we went through without any explanation?”

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Posted 2 weeks ago

Thank you for your review. It sounds as though our automatic number plate recognition (ANPR) system hasn't registered you upon entry. When this occurs, it means our system doesn't match you to your booking and you are then charged the roll-up rate in error upon exit and I understand the frustration that it causes. I am glad that you were able to speak to someone at the time to get the issue resolved. Kind regards, Customer Support Team

Posted 4 days ago

Elaine Whitefoot

Verified Reviewer

“Extremely poor signage for terminal parking”

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Posted 3 weeks ago

Thank you for your review. Our car parks are signposted by wayfinding, located in key traffic areas. I’m sorry to hear that you found our wayfinding to be unhelpful. Please be assured that we are working hard to upgrade our wayfinding where required. Kind regards, Customer Support Team

Posted 4 days ago

“Good access and not far away to main building”

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Posted 3 weeks ago

“Too expensive”

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Posted 3 weeks ago

Isabella Sterricks

Verified Reviewer

“Very easy to get to, enough free parking spaces and leaving very efficient as no tickets to pay. Just drive out.”

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Posted 3 weeks ago