“The car park was easy to find and only had to wait two minutes for the bus in each direction which was great. When we were leaving and put our ticket in at the barrier it came up on the screen stating we were owing £160 despite us prepaying online in advance £44 for 5 days. We pressed the intercom button and provided our car registration number and the barrier lifted to let us exit without any further charge but did not appreciate those few moments of stress thinking we were due a further £160.”
Thank you for your review. I'm glad to hear that you found the car park easy to locate and that the bus service met your expectations. I understand how stressful it can be when unexpected charges appear at the barrier, especially after prepaying online. It’s good to know our team was able to assist you promptly in resolving the situation. We appreciate your feedback and will continue to work on improving the experience for our customers.
Kind regards,
Customer Support Team
“Great airport parking option! Slightly cheaper than other airport parking choices and very easy to get to. Regular shuttle buses run to and from the airport, making it super convenient. Highly recommend for both value and ease!”
