Plane Parking Reviews

4.3 Rating 1,218 Reviews

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Phone:

0131 357 6337

Email:

onlinebookings@edinburghairport.com

Location:

Edinburgh Airport
Edinburgh
EH12 9DN

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Rebecca Riddoch

Verified Reviewer

“Excellent service. The confirmation email contained excellent directions to find the car park. The bus was regular and the drop off/pick up a very short walk to the terminal building. Will definitely use again.”

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Posted 1 month ago

Graham Hough

Verified Reviewer

“After arriving at the car park we waited over 30 minutes for a bus to the terminal.. During this period a bus driver saw fit to arrive at the car park and sit for 15 minutes near the entrance before thinking that he should perhaps pick up some customers.”

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Posted 1 month ago

“My experience was generally fine until I came back from holiday. On the way back from the terminal to my car the driver I had was very rude and sarcastic. He was in a silver mini bus which was not obviously advertised as the bus to plane parking. Upon asking him which side to board the bus on and which door to use, which wasn't immediately clear, I was given an unnecessarily rude and sarcastic response. It wasn't a very nice experience.”

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Posted 1 month ago

“It was fine”

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Posted 1 month ago

HEATHER BURRELL

Verified Reviewer

“easy to find and easy to use, good bus service”

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Posted 1 month ago

“Could do with more bus stops and buses with more luggage space. Otherwise a convenient and reasonably priced carpark.”

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Posted 1 month ago

“We have used Plane Parking previously but were a bit disappointed this time. The transfer bus drove off from stance 1 when we were nearly at the back of the bus and the driver must have seen us. The same happened on the return journey. The pick up we got was a big minibus with the luggage being put in the boot. The mini bus stopped at the allotted stop at the airport but there was nothing to indicate it was being used by Plane Parking.”

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Posted 1 month ago

Taylor Kennan

Verified Reviewer

“I had booked a time to leave of 00:30 on the 10th of October. I arrived at 23:54 on the 9th of October (36 minutes early) and was thus charged £100 to leave. I got in touch with a complaint form and have yet to hear back. This charge is just ridiculous and predatory behaviour and has left me feeling quite disgusted by the whole thing.”

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Posted 1 month ago

Thank you for your review, I can see that our team has been in contact with you and has resolved this issue. Kind regards, Customer Support Team

Posted 1 month ago