Plane Parking Reviews

4.3 Rating 1,218 Reviews

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Phone:

0131 357 6337

Email:

onlinebookings@edinburghairport.com

Location:

Edinburgh Airport
Edinburgh
EH12 9DN

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“next exit point. It worked and told us we required to pay £300.00. A phone call from the exit machine was necessary before we were let through.When we arrived to pick the car up we could not get out of the extreme left hand side exit. It was not working. We tried putting our ticket into the next exit point. It told us we had to pay £300! An automated tel call to the centre was required before we were allowed through.”

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Posted 1 year ago

Thank you for your review. It sounds as though our automatic number plate recognition (ANPR) system hasn't registered you upon entry. When this occurs, it means our system doesn't match you to your booking and you are then charged the roll-up rate in error upon exit. This doesn't happen often but when it does, I understand the frustration that it causes. I'm glad you managed to get it sorted at the time. Kind regards, Customer Support Team

Posted 1 year ago

Gordon Izzard

Verified Reviewer

“I booked the long stay car park with a bus transfer but when we arrived at the car park a sign said no bus transfers we had to walk to the terminal at 3:00 in the morning. Please advise why this happened and when we returned still no bus transfer. I paid for a car park and bus transfer.”

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Posted 1 year ago

Thank you for your review. I can see that you booked Plane Parking which does operate a shuttle but however it sounds like you have parked in the Long Stay car park which does not operate a shuttle bus. Kind regards, Customer Support Team

Posted 1 year ago

“Convenient no hassle easy to find”

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Posted 1 year ago

“Good experience, convenient service. Friendly drivers, frequent bus services, no issues entering or leaving the automatic gates.”

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Posted 1 year ago

“Easy to find, regular shuttle bus. Very good experience.”

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Posted 1 year ago

“Parking and pick ups all good no issues with this car park and pick off drop off near to terminal.”

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Posted 1 year ago

Keith Boardman

Verified Reviewer

“Can't rate this high enough simply seamless”

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Posted 1 year ago

“Used this parking agent several times, always been good service. Frequent buses between parking and terminal. Friendly staff. Only gripe is that the location has changed and is much further from terminal than previously. Make sure enough time is given for waiting and transport to terminal.”

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Posted 1 year ago