Multi-Storey Parking Reviews

4.4 Rating 2,124 Reviews

Visit Product Page

Phone:

0131 357 6337

Email:

onlinebookings@edinburghairport.com

Location:

Edinburgh Airport
Edinburgh
EH12 9DN

Visit Product Page

“Very convenient, but I was asked to pay £66 to leave, despite having pre-booked. Looked as though others may have been having the same problem. It was sorted reasonably efficiently.”

Helpful Report

Posted 2 years ago

“very disappointed to be charged £66.00 for 10 hours and 2 minutes price list on wall states 10 hours -£30. 10-24 hours -£60 to charge £36.00 for 2 minutes over the 10 is very poor can someone explain to me why i was charged the amount i was charged as the reception could not help me”

Helpful Report

Posted 2 years ago

“The Multi-Storey Car Park is very convenient and I think good value for money. The staff who look after it are great. Always friendly and helpful when things go wrong. The ANPR does not always pick up my number plate correctly but a quick chat with one of your attendants quickly resolves this. The only minor point I would raise is that the Fast Track Access from floor 2 is not always open and you only find out when you reached a locked door and have to retrace your steps. This is only because Fast Track Access is not always available, mainly during quiet times but some sort of indication at the door before leaving the car park would be a good touch.”

Helpful Report

Posted 2 years ago

“ANMR didn’t work, maybe 2 spaces left at 5am on a Friday. Took ages to find the one space that some Morningside off roader hadn’t taken part of to protect their paintwork. The chap on the barrier was very patient trying to let me out!”

Helpful Report

Posted 2 years ago

“Straightforward to use and the express through security made things a lot quicker.”

Helpful Report

Posted 2 years ago

Shelagh Millar

Verified Reviewer

“Absolutely fine thank you! The barrier lifted both on arrival and exit so no need to call ‘the iffice’ this time!”

Helpful Report

Posted 2 years ago

“Extortionate prices and tried to over-charged us on exit but staff were super friendly and helpful.”

Helpful Report

Posted 2 years ago

Alan Mckendry

Verified Reviewer

“Pre booked the parking for arrival on 29th at 4am. Arrived at 4.15am. ANPR system did not work. Had to select ticket from the machine. Access to fast track was simple from level 2. Arrived home 2 days later, spoke with parking attendant at ground level. He confirmed my booking and authorised my parking ticket. Apart from slight hitch on entry, I cannot fault the process. The only thing that troubles me is that my booking was at a cost of 60 pounds for three days and when The ticket was authorised I noticed it said 146 pounds. Not sure how that was shown and I hope that there will not be a charge levied to my card.”

Helpful Report

Posted 2 years ago