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Multi-Storey Parking Reviews

4.4 Rating 2,131 Reviews
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Phone:

0131 357 6337

Email:

onlinebookings@edinburghairport.com

Location:

Edinburgh Airport
Edinburgh
EH12 9DN

that is now the last 2 trips where I get told I have a huge bill and then had to debate at the barrier that I have already paid........other than that, it's fine.
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Posted 2 years ago
The multi-storey parking is excellent, easy access to the terminal, I pay in advance on the Edin airport website. . I always use it. However, when I came out and entered my ticket, it asked me for £135! I had to call for help, and the gate then opened. Why did the system not recognise my pre-payment? Many thanks.
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Posted 2 years ago
Nigel Roberts
Verified Reviewer
The service at the Multi- Storey gets worse and worse. I park there most weeks and every week the machine doesn’t recognise my number plate and I have to talk to someone to be let out of the car park. Last week was so bad that there was a queue to get out with one person on the line trying to deal with everyone trying to exit. It took me 15 minutes to get out. I don’t think this is acceptable - do you?
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Posted 2 years ago
Parking is ok but I have had to contact the service desk on my last two visits as there appears to be an issue with the prepayment system, being asked to pay £180.00 when trying to exit the car park.
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Posted 2 years ago
Debbie Walker
Verified Reviewer
Multi storey car park is great. I do use the pre paid booking system and every time i come out i get told i owe money and then have to call the team to get them to check my reference. That is a little inconvenient.
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Posted 2 years ago
Everthing good apart from exit, put ticket in and machine would not lift barrier as it stated I owed £560? After seeking help they let me out
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Posted 2 years ago
Kenneth Gilmour
Verified Reviewer
There was a space and I parked in it.
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Posted 2 years ago
Pre booked tickets constantly coming up not paid. Resulting in time talking to staff
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Posted 2 years ago