Mid Stay Parking Reviews

4.3 Rating 700 Reviews

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Phone:

0131 357 6337

Email:

onlinebookings@edinburghairport.com

Location:

Edinburgh Airport
Edinburgh
EH12 9DN

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Steven Hathaway

Verified Reviewer

“Convenient and fairly priced”

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Posted 7 months ago

“Everything was straight forward. Booking and parking .”

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Posted 7 months ago

Stewart McKenzie

Verified Reviewer

“Unfortuniately I made an error on our dates for the two cars I booked in, I was a day short, genuine error on my part, to be charge £60 per car for this I find disgusting, I have used the official parking many times however and if using the airport again I will look at alternative parking of arrange drop-off. In terms of the actual car park its not a pleasant walk in the cold and wet, it's more than 5 minutes if you can't get a space at the entrance.”

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Posted 7 months ago

Mark Burgess

Verified Reviewer

“Perfect area for parking your car.”

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Posted 7 months ago

Joanne Gourlay

Verified Reviewer

“Good stay in the Midstay car park. Really easy entry and exit and handy for a short walk to the terminal.”

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Posted 7 months ago

“Despite pre-booking the anpr didn't recognise the plate and when we left ticket said we owed £170!! We spoke to a very unhelpful chap who took our registration then no contact but a about 2 or 3 mins later the barrier opened. I knew it would be ok but if I were elderly or foreign I would have had no clue. Very poor customer service. That said, for once we managed to get a space relatively easily”

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Posted 7 months ago

HI there, Thank you for your review. It sounds as though our automatic number plate recognition (ANPR) system hasn't registered you upon entry. When this occurs, it means our system doesn't match you to your booking and you are then charged the roll-up rate in error upon exit. This doesn't happen often but when it does, I understand the frustration that it causes. I'm glad you managed to get it sorted at the time. Kind regards, Customer Support Team

Posted 7 months ago

Alistair Forrest

Verified Reviewer

“+ve Price was good because I booked well in advance and signed up to receive spam. +ve Straight forward finding the car park and number plate recognition work properly. -ve Several parking bays near the terminal were unusable because they were flooded due to poor dranage. -ve Quite a hike to terminal with wheelie cases and skis over up ramps and down ramps. -ve Mostly uncovered walkway in Scottish weather.”

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Posted 7 months ago

Thank you for your review. Thank you for your positive feedback, we look forward to welcoming you to Edinburgh Airport again in the near future. Kind regards, Customer Support Team

Posted 7 months ago

Karol Adam Tyszenko

Verified Reviewer

Author didn't leave any comments.

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Posted 7 months ago